GP Extended Access Service

NHS Nene Clinical Commissioning Group is improving access to primary care services. This includes making appointments available at times that are more convenient to you.

Not sure if you are all aware of a new doctors initiative…East Northamptonshire have a late night service… I called my doctor yesterday afternoon, I needed to see someone bit it wasn’t classed as an emergency, it did fit the criteria to go to the Newton Road health centre which is the hub for East Northamptonshire, I got to see a doctor after work at 19:00… Absolutely brilliant… Your surgery will ensure you meet the criteria and book you an appointment, this is the first full week and was empty, let’s ensure we use it or we will loose it.


This service is here to support you, if you:

  • Find it difficult to attend an appointment during the working day;
  • Are a busy parent with small children;
  • Rely on working carers to take you to appointments;

Under the service patients registered with Nene Member Practices will be able to make an appointment at a time that is much more convenient to them, including evenings until 8pm, weekends and Bank Holidays.

We understand our patients are leading increasingly busy lives and there is now much more demand to be able to see a GP or nurse outside normal working hours. “The GP Extended Access Service has been commissioned to make it much more convenient for patients to book an appointment at a time which suits them, including evenings and weekends.

Dr Naomi Caldwell, Clinical Primary Care lead

The service is being delivered by a collaboration of GP practices in the area and is exactly like an appointment at a patient’s GP practice. If a patient wishes to attend an extended hours appointment, they may be given the option to travel to another local GP practice or a central hub and may not necessarily see their own GP. This means that extended access appointments require patient consent for sharing their records. Patients preferring to see their usual GP or practice nurse should book an appointment with their practice during normal opening hours.

Patients will still need to contact their GP practice in the usual way to request an appointment.  If there is no appointment available at the practice, patients may be offered an appointment with the GP Extended Access Service, if this is right for them. 

What is the GP Extended Access Service?

The Extended Access Service offer more bookable appointments with GPs available in Northamptonshire, making it easier for you to get an appointment at a time that suits you, including evenings and weekends.

What can I be seen for?

A GP Extended Access appointment is exactly like an appointment at your own GP practice.  The service can see babies and children and nurse appointments are available for treatments such as wound care and ear irrigation.

When are these appointments available?

Please click on the link below to find out when appointments are available in your area.

Who can access these appointments?

Anyone registered with a Nene CCG Member Practice, which covers the majority of Northamptonshire.

Will I see my own GP and/or nurse?

You will be seen by experienced Northamptonshire GPs, nurses, pharmacists and other health professionals, but it is unlikely that you will be seen by your own GP or nurse. If you would prefer to see your usual GP or practice nurse, please book an appointment with your usual practice during their normal opening hours.

Will the GP I see have access to my medical record during my appointment?

Your medical record may, with your consent, be available to the GP that sees you, to ensure that they have the information they need to give you the best possible care.  Notes of your appointment will be sent back to your own GP practice electronically to ensure that your record is up-to-date. An appointment with this service will be just like an appointment at your own GP practice.

How do I book an appointment?

The majority of patients will need to contact their GP practice in the usual way to request an appointment.  If there is no appointment available at your practice, they may offer you an appointment with the GP Extended Access Service, if this is right for you. 

How do I book an appointment when my practice is closed?

We are working with NHS 111 to enable the direct booking of appointments at the GP Extended Access hub.  This is still in the very early stages, but as it goes live in each district you will be offered an appointment if appropriate.  Please note your consent will be required in order for an appointment to be booked for you.

If urgent care is required please call ‘111’ for further advice. If it is life threatening, please go to A&E or call 999.

For support with the management of minor ailments, please contact your local pharmacist or visit the NHS website.

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